First things first, have you sent yourself a digest with your own home? It's the best way to get firsthand insight into the value of the Digest.
What is the Homebot Digest?
The Homebot Digest is sent to your clients every month to educate your clients on their equity. Through empowering your homeowners, they'll be able to make informed decisions and utilize you as their trusted expert to guide them. Each module is designed with a clear call to action and sends all inquiries to you directly.
Watch a tour:
Is the Homebot Digest the first email they receive?
Your homeowners will first receive a warm-up email welcoming them to Homebot and explaining the value; they'll receive it 1 - 2 days after you add them in. After they receive the Welcome Email, they'll then receive the Digest.
How often does the homeowner receive the Digest? Can I change this cadence?
Our system will automatically send out a digest to your clients every 30 days (give or take a few days). There is no specific date that digests get sent out. This cadence cannot be changed. Homebot monitors how often your client views their Digest and may adjust the schedule to quarterly emails if their activity is low.
You can also manually send a digest by going into your client's home dashboard and clicking Send Home Email
Once I add clients through a bulk import, will they all be emailed at once?
Your clients will be emailed in batches over seven days. If you have 400 clients you're adding, we'll divide that number by 7. Then, we'll email them in batches over the next week, so your inbox isn't overwhelmed.
You can turn your Digest settings off until your clients are loaded. Here's how.
How can clients contact me?
Throughout the Homebot Digest, clients have the opportunity to message or call you directly. Learn more about where messages come from and how to manage them.
Can Homeowners unsubscribe? How will I know?
Yes, they can unsubscribe. You can monitor who unsubscribes in two ways:
Can I monitor my homeowner's engagement with the Digest?
Yes, of course! Read this article on leveraging client engagement to drive more business.
Have more questions? Please send us a chat using the pink message bubble in the bottom right-hand corner of your screen!