At this time, there is no way to unsubscribe a client. Instead, you will need to delete the client. To delete a client, follow the instructions below.

Step 1: Find the client in your account. Click on their name anywhere in blue.

Step 2: Click the blue edit button under their contact information.

Step 3: Click Delete and confirm

If a client accidentally unsubscribes and wishes to resubscribe, please contact Customer Support directly to facilitate their re-enrollment.

Alternatively, you may share the following instructions with your client:

1. Locate a previous Homebot email in their inbox.

2. Open the email.

3. Scroll to the bottom and click on "Manage Preferences."

4. Select the option to resubscribe.

If you'd like an exported list of clients with Email Issues (invalid email, unsubscribes, marked as spam), please send customer support a direct message using the pink icon at the bottom right corner of your account.