We highly recommend adding your personal touch to the Welcome Email; it’s the first impression your clients will have, so making it warm or matching your unique voice goes a long way.

Once you add clients, the Welcome Email is automatically sent within 24 hours, usually by the following morning.

Want to see all the automated emails Homebot sends? Click here for the full overview.

In this article, you’ll find:

First, make sure the welcome email is turned on or toggled pink by navigating to the Account tab and clicking Digest Settings as shown in the image below.

1. Navigate to Account on the left and select the Digest Settings tab

2. Click on Edit homeowner welcome email or Customize buyer welcome email

3. Make the relevant changes to the body, greeting, and/or subject line and Save

1. Navigate to the clients profile by searching for them on the Clients tab.

2. For a homeowner, stay on the Homes tab and click Send Home Digest email

3. For a buyer, click on the Home Search tab and click Send Home Search email

Welcome your homeowners and buyers with a personalized video. Learn how:

Send Customer Support a direct message using the pink icon in the bottom right corner of your account.