Find the error you're seeing below to learn what it means and how to fix it.
"Error adding client. Verified address cannot be found."
Homebot couldn't match the address to public records. This usually means there's a typo in the address, the unit number doesn't match the public record, the home is a new build that isn't in county records yet, or it's a property type Homebot doesn't value (such as manufactured homes, commercial properties and co-ops).
How to fix it: Why am I getting error: cannot verify address?
HTTP 422 error
The client's email address or property address is already in your account.
How to fix it: What does HTTP 422 Error mean?
Error when adding a real estate agent
The agent most likely already has a Homebot account.
How to fix it: Why am I getting an error adding in a real estate agent?
Still seeing an error?
Send us a chat using the pink icon in the bottom-right corner of your account, or email [email protected]. Include the client's name, email address and property address, plus a screenshot of the error.